Return and Refund Policy

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Last updated: September 12, 2024

Thank you for shopping at P.K Smart TV Repair Service.

If, for any reason, You are not completely satisfied with a purchase  We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

The words of which the initial letter is capitalized have meanings  defined under the following conditions. The following definitions shall  have the same meaning regardless of whether they appear in singular or  in plural.

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to P.K Smart TV Repair Service.
   
• Goods refer to the items offered for sale on the Service.
   
• Orders mean a request by You to purchase Goods from Us.
   
• Service refers to the Website.
   
• Website refers to P.K Smart TV Repair Service, accessible from https://pksmarttvrepairservice.com/
   
• You means the individual accessing or using the  Service, or the company, or other legal entity on behalf of which such  individual is accessing or using the Service, as applicable.
   

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on  which You received the Goods or on which a third party you have  appointed, who is not the carrier, takes possession of the product  delivered.

In order to exercise Your right of cancellation, You must inform Us  of your decision by means of a clear statement. You can inform us of  your decision by:

• By email: helpdesk@pksmarttvrepairservice.com

We will reimburse You no later than 14 days from the day on which We  receive the returned Goods. We will use the same means of payment as You  used for the Order, and You will not incur any fees for such  reimbursement.

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are in the original packaging

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable  to be returned, deteriorate rapidly or where the date of expiry is  over.
• The supply of Goods which are not suitable for return due to health  protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on  sale cannot be refunded. This exclusion may not apply to You if it is  not permitted by applicable law.

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

plot no 20 Aman Avenue Majitha road,
Amritsar,Punjab 143001
India

We cannot be held responsible for Goods damaged or lost in return  shipment. Therefore, We recommend an insured and trackable mail service.  We are unable to issue a refund without actual receipt of the Goods or  proof of received return delivery.

If the Goods were marked as a gift when purchased and then shipped  directly to you, You'll receive a gift credit for the value of your  return. Once the returned product is received, a gift certificate will  be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift  giver had the Order shipped to themselves to give it to You later, We  will send the refund to the gift giver.

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: helpdesk@pksmarttvrepairservice.com