Privacy Policy

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Effective Date: October 7, 2025

At P.K Smart TV Repair Service, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

• Personal Information: When you contact us via phone, email, or website forms, we may collect your name, phone number, email address, and details about your TV issue.
   
• Usage Data: We may collect non-personal information about how you use our website, such as browser type, pages visited, and time spent on the site, to improve our services.
   

• To respond to your inquiries and provide repair services.
   
• To schedule and manage appointments.
   
• To send important updates or service-related communications.
   
• To improve our website and customer experience.
   
• To comply with legal obligations.
   

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our business, such as appointment schedulers or IT support, and only as necessary.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

You have the right to:

• Access the personal data we hold about you.
   
• Request correction or deletion of your data.
   
• Withdraw consent at any time where processing is based on your consent.
   
• Object to certain types of data processing.
   

To exercise your rights, please contact us at [your email address].

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.