Effective Date: October 7, 2025
At P.K Smart TV Repair Service, customer satisfaction is important to us. This policy outlines the terms related to cancellations, refunds, and service guarantees.
Cancellation Policy
- You may cancel or reschedule a booked service appointment up to 24 hours before the scheduled time without any charge.
- Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee or forfeiture of any deposit paid (if applicable).
- To cancel or reschedule, please contact us at:
📞 Phone: +1(251)252-0387
📧 Email:helpdesk@pksmarttvrepairservice.com
Refund Policy
- Refunds are considered only if the service provided was unsatisfactory or incomplete due to reasons within our control.
- Requests for refunds must be made within 7 days of service completion.
- Refunds will be evaluated on a case-by-case basis after reviewing the issue.
- Parts replaced as part of the repair may be subject to manufacturer warranties but are not refundable if used or installed.
Service Guarantee
- We strive to deliver high-quality repairs and service. If you experience any problems related to the repair within the warranty period, please contact us for support.
- Warranty details will be provided at the time of service and may vary depending on the part or repair type.